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GENERAL TERMS & CONDITIONS

TERMS OF USE

“Airlift SA ” has created the website www.airlift.gr  with the aim of providing information to the users about the company and the services provided. The use of www.airlift.gr is governed by these terms and conditions, which users are required to read carefully and comply with. The use of www.airlift.gr  implies unconditional acceptance of these Terms of Use.

Visitors who use the website  www.airlift.gr agree and accept the following:

The website www.airlift.gr is used “as is” without the possibility of modifications or other interventions by users. Without prejudice to specific third party rights, all content contained in the website www.airlift.gr such as indicative marks, distinctive features, designs, texts, photos, etc., is intellectual and industrial property of AIRLIFT SA  and is protected by the relevant provisions of Greek, Community and international law. This content may not be wholly or partly the subject of trade, copying, reproduction, retransmission in any way without the prior written permission of the right holders.

Every effort is made to ensure the safety of use, as well as the accuracy and validity of the information contained in the website, but in no case shall AIRLIFT SA  be bound, assured or assume any responsibility with regard to security and the content of www.airlift.gr unless expressively provided otherwise.

For this reason, users accept that they must evaluate the content and that they are responsible for any risks that may be caused by the use of  www.airlift.gr

The site is not responsible for any error or inaccuracy in the transmission of information and/ or instructions by the user, interference with incorrect display of data or non-operation of the system due to force majeure or for any other reason.

The links to other sites available at www.airlift.gr are provided exclusively for the service of the users. AIRLIFT SA  do not analyze or control the information contained in these links and web sites and it is not responsible for their content.

As a result, the use and access to the linked sites is at the responsibility of the users and in any case the AIRLIFT SA  is not responsible for the information contained in these links and web sites. Also, AIRLIFT SA  is not responsible for the terms of use and the security policy of the above websites or for the way they manage their online visitors.

For this reason, users are required to comply with the terms of use of these websites and to contact these providers for anything that arises from the visit or use thereof.

AIRLIFT SA  will make reasonable efforts to ensure the availability of the website www.airlift.gr  and the services it offers. However, the availability of www.airlift.gr may be affected by user equipment, other communications networks, or other causes.

In any case, AIRLIFT SA  has the right, at any time, with or without notice, to temporarily or permanently discontinue the operation of the whole or part of www.airlift.gr  to alter its nature and its contents for maintenance, upgrade or for any other reason. AIRLIFT SA  is not responsible for any kind of damage caused by the user or inaccessibility of the users at www.airlift.gr  the interruption of all or part of it, the delay or poor quality of service or loss of their content, or the existence of any kind of error.

The content of this “Terms of Use” website may be changed at any time as a consequence of upgrading the services provided through the website www.airintersalonica.gr. Visitors are required to check the content of the site in order to be aware of the current policy at all times.

PRIVACY POLICY

Click here for more information on Personal data protection

CANCELLATION POLICY

Transactions involving flights with AIRLIFT SA

The amount of the fare paid by the Client by bank transfer via e-banking or credit card billing includes all the individual charges related to the flight and are detailed in the “General Charter Terms” form signed by the Client. The Charterer retains the right to suspend or terminate the flight once it has not been fully paid.

The Client has the right to cancel the agreed flight under the following conditions:

  • If the cancellation has been notified 72 hours prior  the agreed date and time, 30% of the total amount will be withheld by the operator
  • If the cancellation has been notified within 72 to 24 hours period  prior  the agreed date and time, 50% of the total amount will be withheld by the operator
  • If the cancellation has been  notified within 24 hours prior to the agreed date and time, 100% of the total amount will be withheld by the operator
  • If the cancellation occurs due to unforeseen event such as adverse weather, beyond the actions of the client, then a maximum effort will be  applied in order to reschedule the flight for another day and/or time. In case that such a reschedule is not possible , then the total amount will be refunded to the charterer by the operator.

SECURITY – TRANSACTION TERMS

The website www.airlift.gr  does not, in any case, ask for or has even less intention of storing details of the user’s credit card every time he uses it for payments.

All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Credit Card trading terms are those defined by the Alpha e-Commerce platform of Alpha Bank.